Permanent jewelry is a custom-fit piece that is welded directly onto you—no clasp needed. It is designed to be worn daily as a seamless, meaningful piece you do not have to take on and off. Permanent means it is designed for long-term wear, but it can be removed if needed.

It does not hurt at all and it's completely safe. The process is quick and completely painless. There is no contact with your skin—just a tiny spark used to close the chain. We use professional tools and take proper precautions. Protective eyewear is provided during the process.

Yes, all clients are required to sign a waiver prior to their appointment. If you are under 18, a parent or legal guardian must be present to provide consent.

Pricing varies based on the type of piece, the finish you choose, and any add-ons like charms or connectors. Starting prices are shown online, and final pricing is confirmed during your appointment.

No—only a non-refundable deposit is required to secure your appointment. The remaining balance is paid after your service.

Due to the custom, made-to-fit nature of permanent jewelry, all services are final sale. Once your piece has been welded and completed, refunds are not offered.

Your appointment time is reserved especially for you. If you need to reschedule, please do so at least 24–48 hours in advance so your deposit can be transferred to a new appointment time. Cancellations made outside of that window and no-shows will result in a forfeited deposit.

We offer a short grace period, but arriving late may shorten your appointment or require rescheduling depending on availability.

Gold-filled and solid gold are highly resistant to tarnishing. Sterling silver may naturally oxidize over time but can be easily polished.

Of course! We offer a selection of charms so you can personalize your piece. Add-ons typically range from $10–$20+ depending on the style selected.

Yes—your jewelry is made for everyday wear. For best longevity, avoid direct exposure to harsh chemicals such as cleaning products, chlorine, lotions, oils, and perfume applied directly onto the piece.

Yes—permanent jewelry is typically not an issue when going through TSA or airport security, so you can travel with it on as normal.

If your chain needs to be removed for a medical reason, such as an MRI or other procedure, you can carefully remove it and keep the chain safe. We will provide one complimentary re-weld free of charge within 30 days of removal.

If your chain breaks, keep it and bring it back within 14 days. We offer one complimentary re-weld for the first breakage. Any additional re-welds or repairs after that will incur a repair fee.

Yes! We love celebrating special moments. We offer permanent jewelry experiences for birthdays, bridal celebrations, pop-ups, corporate events, and other special gatherings. Please reach out to us at: TrulyYoursJewels@gmail.com for private event details and availability.

Some pieces may be ready to ship, while others may be offered as pre-orders depending on availability. Product listings will note whether an item is in stock or part of a pre-order release.

Pre-order means you are reserving your piece before it is ready to ship. This allows you to secure an item from an upcoming release. Estimated fulfillment or shipping timing will be listed on the product page whenever applicable.

To help preserve the beauty of your jewelry, store it in a dry place and avoid direct exposure to water, lotions, oils, perfumes, and harsh chemicals. Gentle care will help extend the life of your piece.

Yes—returns are accepted within 30 days for unworn pieces in their original condition. Customers are responsible for return shipping costs.

Shipping timelines vary depending on whether your item is in stock or part of a pre-order. If your piece is a pre-order, the estimated timeline will be listed on the product page. Once your order ships, tracking information will be sent to you.

Yes. Each piece is meant to be more than just jewelry—it is a reminder of your story, your growth, and the season you are stepping into. Whether worn as a symbol of faith, healing, celebration, or intention, we hope each piece feels personal and lasting.